FAQs
General Information
What is Festival of Fire’s Chilli Carnival™?
It’s a one-of-a-kind celebration of bold flavours (celebrating chilli peppers in all its forms), electrifying music, and fiery fun for the whole family. Join us for an unforgettable experience filled with food, hot music, entertainment and carnival energy.
Where is the event taking place?
The Ostrich – Cape Town, is a short 30 minutes drive outside Cape Town. It is a spacious and scenic outdoor space ready to host the spiciest event of the year!
What time does the event start and end?
Gates open at 12h00, and the fun keeps going until 22h00. It’s a full day of fiery excitement!
Is this a family-friendly event?
Absolutely! There’s something for everyone, from kids’ activities to delicious food, dazzling performances, and live music. Bars and adult-only areas will be off-limits to under-18s.
Tickets & Pricing
When will tickets be available?
Early bird tickets are now available! Register on our website to get exclusive updates and ticket alerts.
What are the ticket options?
- General Admission: Access to all stages, performances and activities.
- VIP Tickets: Exclusive access to the VIP Spice Lounge (for reserved tables), VIP area, VIP parking and Fast-track VIP entry, private bar, restrooms and special experiences.
What is the difference between VIP tickets and VIP/VVIP Reserved Tables?
VIP tickets provide access to the exclusive VIP area, dedicated bars and VIP toilets. VIP tickets do not include a specific seating arrangement, however there are limited shaded seating on a first-come first-served basis.
VIP and VVIP table reservations, on the other hand, are for guests who wish to secure a dedicated table within the VIP Spice Lounge and have access to amenities. These reservations include extra perks such as bottles of champagne, mixers and canapés.
How do I make a VIP/VVIP table reservation?
To reserve a table, start by deciding the type of table you’d like to book i.e. VIP 4-seater, 6-seater, 8-seater, or a VVIP Cabana 8-seater. Reserved tables are positioned next to the dance floor and stage. During the Ticket Passport selection process, click the relevant “Select Table” button to proceed. Once clicked, you’ll be presented with a list of available tables, select your table choice. After selecting your preferred table, the pop-up will automatically close and your table booking will be listed under the “Selected Tickets” listing. Please note that you can only select one table at a time.
If you need to book additional tables, you will need to repeat the above process for each one. Table reservations are time-sensitive and will expire if the transaction is not completed within the allotted time frame. Availability shown during selection does not guarantee availability at the time of purchase. All tickets and table reservations are subject to availability, and all sales are final.
Changed your mind on a table or tickets? You can remove it within the Cart section.
What does the VIP area look like?
This secure, access-controlled section is perfectly positioned next to the dance floor and stage, giving you prime access to all the action. Enjoy the luxury of shaded seating, a dedicated VIP bar serving your favourite drinks, and private VIP restrooms for men and women. It’s the perfect way to elevate your festival day with comfort, convenience and an unbeatable vibe!
Are children’s tickets available?
Yes! Reduced-price tickets are available for teens (age 13-18), and kids (12 and younger) enter for FREE.
Will tickets be available at the gate?
Yes, tickets will be sold at the gate (CARD TRANSACTIONS ONLY), but we recommend purchasing in advance to secure your spot and take advantage of special ticket rates.
Food, Music & Entertainment
What kind of food will be available?
Expect a chilli feast! Every food vendor and food truck will feature chilli-inspired dishes, from mild to mouth-scorching. Sweet and non-spicy options will also be available. You will also find artisanal chilli-based vendors offering unique hot sauces, jams and other fiery creations for purchase.
Who will be performing?
Some of South Africa’s hottest bands and DJs will light up the stage! Stay tuned for the full lineup.
What activities can I expect?
From chilli-eating competitions to interactive games, cooking demos, photo ops, and electrifying performances, there’s no shortage of fun to be had.
Accessibility & Safety
Is the venue accessible for wheelchairs and strollers?
The Ostrich features wide lawn areas and organic paths, making the venue generally accessible for wheelchairs and strollers. However, due to the natural terrain, some areas may require assistance for smoother navigation. We recommend bringing along a companion for added support.
What safety measures are in place?
Your safety is our priority. We will have first-aid stations, security personnel, and strict crowd control measures in place.
What should I bring?
Comfortable shoes to dance into the night, sunscreen & hat, your brightest and boldest outfit and your sense of adventure! A picnic blanket is welcomed. Outside food, drinks, and weapons are not permitted.