Lost & Found
Found or lost something during the Festival?
Reunite with Your Belongings
We understand that in the excitement of the Festival of Fire’s Chilli Carnival™, things can sometimes go missing. Whether you have lost an item or found something that doesn’t belong to you, we are here to help!
During the Festival
If you loose something or you find an item, visit the Ticket Office located at the main entrance. Our team will assist you in checking if your item has been handed in, or log in the found item and safely store it until it is claimed.
After the Festival
If you’ve lost an item during the event, or if you found an item and were unable to hand it in on the day, complete the form or email us within 7 days of the festival at lostandfound@festivaloffire.co.za
Important Notes
- All unclaimed items will be held for 30 days after the festival before being donated to a local charity or responsibly recycled.
- Festival organisers are not responsible for any lost, stolen, or damaged items.
We encourage all attendees to keep their belongings secure and to label valuable items for easier identification.
Whether you are looking for something you have lost or helping return an item to its rightful owner, we appreciate your cooperation!